Contact Us

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123 Street Avenue, City Town, 99999

(123) 555-6789

email@address.com

 

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CUSTOMER CARE

 

PAYMENT & PRIVACY

We accept all major credit cards.

We do not share or sell any customer information with third parties.

We take reasonable precautions and follow generally accepted industry standards to protect your personal information. 

SHIPPING

Orders will usually ship within 2-3 business days once payment has been cleared. 

We’ll email you a tracking number at time of shipping.

Domestic orders require a verified U.S billing address. 

We cannot ship to P.O Boxes & APO/FPO addresses. 

Please double check your billing and shipping address when placing an order. L'Éditeur is unable to reroute packages.

Please keep in mind that once a package is tendered to USPS, it is no longer under our care, therefore we cannot be held responsible for lost, missing or damaged packages in transit. 

L’Éditeur is not responsible for delays in shipping or delivery due to forces of nature or other uncontrollable events.

DOMESTIC

We ship Domestic orders via USPS Priority Mail.

Domestic shipping is $6 flat rate per order.

INTERNATIONAL

International orders are shipped via USPS First Class International Mail. 

International shipping is $18 flat rate per order.

Please keep in mind that international shipments can be delayed if they are held in customs. All applicable customs fees & import taxes are the responsibility of the customer. 

Custom fees & import taxes vary by country, please contact your local customs bureau for more information. 

Please note that all international orders are final sale and are therefore ineligible for returns or exchange. 

 

RETURNS & EXCHANGES

Returns & exchanges are for domestic orders only. 

International orders are considered final sale and are therefore not eligible for returns or exchange. 

For items sold within the U.S only:

Unworn & unwashed items in original condition, in original packaging, and with original tags can be exchanged or returned for store credit within 15 days from date of delivery. 

Please email us for return information and address: lediteur.nyc@gmail.com

Please do not ship order back without emailing us first - we will return your package.

Return shipping is the responsibility of the customer. 

We have the right to deny exchange/credit if the merchandise returned does not meet our return policy requirements.

Store credit does not expire. Please keep your store credit receipt.

 

PRICES

Prices are subject to change without notice.